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Journal of Applied Psychology - Vol 109, Iss 4

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Journal of Applied Psychology The Journal of Applied Psychology will emphasize the publication of original investigations that contribute new knowledge and understanding to fields of applied psychology.
Copyright 2024 American Psychological Association
  • Convergence of collaborative behavior in virtual teams: The role of external crises and implications for performance.
    Organizations have increasingly relied on virtual teams (VTs). For VTs to succeed, the collaborative behavior of team members plays an important role. Drawing from the open systems theory and using a phenomenon-driven approach, we investigate the dynamic pattern of collaborative behavior convergence among members of VTs (i.e., the emergence of collaborative behavior consensus) and its relationship with VT performance. Moreover, we investigate the differential influence of external crises, exemplified by key dynamic facets of the COVID-19 crisis (i.e., COVID-19 health threat and social distance). We used a multilevel approach (i.e., time, individual, and team levels) with the multilevel group-process framework to test our hypotheses. Results from a survey of 3,506 participants nested in 703 teams suggest that collaborative behaviors of VT members tend to converge over time, leading to the emergence of collaborative behavior consensus. Furthermore, a dynamic COVID-19 health threat leads to lower collaborative behavior consensus over time. Moreover, our results show that collaborative behavior consensus is partially positively related to VT performance and is particularly important for VTs with a lower level of collaborative behavior at the end of the collaboration. The practical and theoretical implications of these findings are discussed. (PsycInfo Database Record (c) 2024 APA, all rights reserved)
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  • Do intelligent leaders differentiate exchange relationships intelligently? A functional leadership approach to leader-member exchange differentiation.
    The burgeoning literature on leader–member exchange (LMX) differentiation indicates that differentiating LMX relationships within groups has both benefits and costs when it comes to group effectiveness. Although some clarity is emerging surrounding the null total effect of LMX differentiation on group performance, we still know little about how leaders themselves shape the differentiation process. In this article, we extend theory to suggest that some leaders may differentiate more effectively than others. Drawing from functional leadership theory, we first identify a potential approach available to leaders likely to enhance their functional effectiveness—strategically investing in and developing stronger social exchange relationships with subordinates who can best help them fulfill the task functions (via task performance-based differentiation) and group maintenance functions (via contextual performance-based differentiation) specified within functional leadership theory. Embedding this potential approach within the ability–motivation–opportunity framework, we then develop a theory for which leaders are best positioned to recognize and pursue strategic relationship development this way. Specifically, we posit that leaders with stronger cognitive abilities (g) are more likely to recognize the value of such an approach, and those high in core self-evaluation are more likely to believe in their capabilities to successfully process, execute on, and persist with the approach. The results from two studies—a multisource study of leaders and team members in newly formed teams as well as a preregistered online vignette study using a sample of current and former supervisors—largely supported our predictions. (PsycInfo Database Record (c) 2024 APA, all rights reserved)
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  • Designing pareto-optimal selection systems for multiple minority subgroups and multiple criteria.
    Currently used Pareto-optimal (PO) approaches for balancing diversity and validity goals in selection can deal only with one minority group and one criterion. These are key limitations because the workplace and society at large are getting increasingly diverse and because selection system designers often have interest in multiple criteria. Therefore, the article extends existing methods for designing PO selection systems to situations involving multiple criteria and multiple minority groups (i.e., multiobjective PO selection systems). We first present a hybrid multiobjective PO approach for computing selection systems that are PO with respect to (a) a set of quality objectives (i.e., criteria) and (b) a set of diversity objectives where each diversity objective relates to a different minority group. Next, we propose three two-dimensional subspace procedures that aid selection designers in choosing between the PO systems in case of a high number of quality and diversity objectives. We illustrate our novel multiobjective PO approaches via several example applications, thereby demonstrating that they are the first to reveal the complete gamut of eligible PO selection designs and to faithfully capture the Pareto trade-off front in case of more than two objectives. In addition, a small-scale cross-validation study confirms that the resulting PO selection designs retain an advantage over alternative designs when applied in new validation samples. Finally, the article provides a link to an executable code to perform the new multiobjective PO approaches. (PsycInfo Database Record (c) 2024 APA, all rights reserved)
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  • The chemistry between us: Illuminating complementarity patterns in interpersonal role-play assessment via moment-to-moment analyses.
    In assessment and selection, organizations often include interpersonal interactions because they provide insights into candidates’ interpersonal skills. These skills are then typically assessed via one-shot, retrospective assessor ratings. Unfortunately, the assessment of interpersonal skills at such a trait-like level fails to capture the richness of how the interaction unfolds at the behavioral exchange level within a role-play assessment. This study uses the lens of interpersonal complementarity theory to advance our understanding of interpersonal dynamics in role-play assessment and their effects on assessor ratings. Ninety-six MBA students participated in four different flash role-plays as part of diagnosing their strengths and weaknesses. Apart from gathering assessor ratings and criterion measures, coders also conducted a fine-grained examination of how the behavior of the two interaction partners (i.e., MBA students and role-players) unfolded at the moment-to-moment level via the Continuous Assessment of Interpersonal Dynamics (CAID) measurement tool. In all role-plays, candidates consistently showed mutual adaptations in line with complementarity principles: Affiliative behavior led to affiliative behavior, whereas dominant behavior resulted in docile, following behavior and vice versa. For affiliation, mutual influence also occurred in that both interaction partners’ temporal trends in affiliation were entrained over time. Complementarity patterns were significantly related to ratings of in situ (role-playing) assessors but not to ratings of ex situ (remote) assessors. The effect of complementarity on validity was mixed. Overall, this study highlights the importance of going beyond overall ratings to capture behavioral contingencies such as complementarity patterns in interpersonal role-play assessment. (PsycInfo Database Record (c) 2024 APA, all rights reserved)
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  • Give them a fishing rod, if it is not urgent: The impact of help type on support for helpers’ leadership.
    Taking a follower’s perspective on leadership and contributing to the new research stream on behaviors conducive to its emergence, we examined how distinct types of instrumental (task focused) helping—autonomy- versus dependency-helping—affected recipients’ support for their helpers’ leadership. Based on the literature on employees’ needs for autonomy and mastery, combined with the empowering nature of autonomy-helping, we reasoned that autonomy- (vs. dependency-) helping typically signals greater benevolence toward recipients, enhancing their support for their helpers’ leadership. Our findings were generalized across various samples (of U.S. and Israeli employees), manipulations, and research settings: simulations (Studies 1 and 2b), workplace role-play scenario (Study 2a), and recollections of helping events in the workplace (Study 3). We found that autonomy- (vs. dependency-) helping increased recipients’ support for their helpers’ leadership by heightening perceptions of helpers’ benevolence-based (rather than ability-based) trustworthiness (Studies 1 and 3). We also showed time pressure to be a boundary condition under which the advantage of autonomy-helping disappeared (Studies 2a and 2b)—with dependency-helping then inducing comparable levels of perceived benevolence and thus similar support for the helper’s potential leadership. Overall, we shed light on the development of informal leadership by uncovering how recipients interpret and respond to the two help types. Practically, this analysis opens the door to new ways for aspiring managers to enhance support for their leadership from potential followers, available even to those unlikely to be appointed to formal leadership positions. (PsycInfo Database Record (c) 2024 APA, all rights reserved)
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  • Nonlinear effect of employee ownership on organizational financial misdeeds: The moderating role of organizational size.
    We used threshold theory to investigate the relationship between employee ownership and financial misdeeds. In particular, we theorized that monitoring and incentive benefits of employee ownership coupled with longer term orientation are two primary theoretical drivers for decreasing the incidence of financial misdeeds in employee-owned firms. Using a sample of 388 investment firms representing 3,421 firm-year observations between 2000 and 2015, we found that employee ownership has an inverted-J-shaped relationship with organizational financial misdeeds such that the negative effect of employee ownership is significant only at medium-to-high levels. We also found that the inverted-J-shaped relationship was stronger when an organization was smaller or practiced giving short-term incentives. We discuss the theoretical and practical implications of these findings. (PsycInfo Database Record (c) 2024 APA, all rights reserved)
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  • Beyond the first choice: The impact of being an alternate choice on social integration and feedback seeking.
    Existing work on newcomer adjustment and socialization typically assumes that selected employees are the first choice for a role or job. However, this is not always the case. To address this oversight, we introduce and examine the phenomenon of alternate choices: Employees who are selected for a role but perceive or discover that they were not the first choice. Drawing on social identity theory, we contend that alternate choices seek less feedback directly from others due to experiencing less social integration and examine whether leader inclusion offsets these effects. Our studies cycling between experimental and field survey designs support the proposed theory. Taken together, we illuminate how selection processes and decisions made before role entry can impact employees’ subsequent work experiences and behavior after they enter the role, providing insights for theory and research on socialization, feedback seeking, and inclusion at work. (PsycInfo Database Record (c) 2024 APA, all rights reserved)
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  • Ambiguity in advertised compensation: Recruiting implications of nominal compliance with pay transparency legislation.
    Pursuant to legislative mandates the proportion of job postings that include wage and salary information has rapidly increased. However, many organizations comply by advertising very broad salary ranges. Here, we examine how the width of a pay range influences prospective applicants’ perceptions. Although in other contexts people often exhibit a preference for vaguely specified gains, we draw from decision and signaling theories to hypothesize negative reactions to highly ambiguous pay ranges and test them in three preregistered experiments. In Study 1, business students evaluate a job posting with the width of the salary range manipulated between subjects. Study 2 tests for moderating effects of ambiguity explanations using a within-subjects manipulation of pay range width counterbalanced across two job postings and a sample of college graduates with relevant work experience. In Study 3, a diverse sample of recent job seekers predict a salary offer for a hiring vignette in which both the extent of ambiguity in the advertised pay range and the chosen candidate’s qualifications are manipulated; their qualitative impressions of the organization are also analyzed. Results provide converging evidence for modal aversion to high ambiguity resulting from negative effects on perceived organizational trustworthiness and skewed predictions of salary offers. Practical implications of this aspect of pay transparency are discussed, as well as broader theoretical implications for understanding outcome ambiguity effects in domains where decision makers vary in their beliefs about underlying reasons for vagueness in communicated information. (PsycInfo Database Record (c) 2024 APA, all rights reserved)
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